About Us

One of the greatest human needs is security – protection from the loss of life and goods. We have a need to assure a future for our progeny — to provide a comfort zone in a world of change and challenges. And derived from the word “assure” comes insurance.

Tri-Town Insurance has been in the business of providing security for its clients since 1925. Headquartered in a building constructed in circa 1890, it is located on the historic River Row in Owego, New York with offices in the surrounding towns. Tri-Town is an independent insurance agent and brokerage firm representing all of the major “A” rated insurance companies in the United States, serving Upstate New York and Pennsylvania.

In 1977, A. Thomas Poulton took the helm, and the intervening years have seen growth and prosperity, spiraling in a 60-mile radius encompassing Owego. Since 1980, Tri-Town has led the way in computerization, which translates into efficient and accurate claim handling when its insured’s need it most. With clients in Broome, Chenango, Cortland, Delaware, Chemung and Tioga Counties, service is extremely important to the success and handling of clients’ needs. Realizing the importance of claims and service to its clientele early in the automation era, all of Tri-Town’s locations are connected by a sophisticated computer system. This enables us to use a shared database so clients may obtain assistance at any location at anytime.

Building on heritage, Tri-Town takes great pride in being an integral part of the communities it serves and in knowing the people and businesses on a personal level. Committed relationships with clients are the primary goal in providing the most appropriate coverage and service. Any type of insurance, from commercial to municipalities, including long-term care, is available. Tri-Town’s interest is to provide all the insurance and money services that an individual, family or business may need forever.

The staff earns trust and confidence every day. Ongoing education is required of associates to keep up-to-date on the changing insurance, financial, and benefits industry. This valuable information is passed on to clients so that educated choices in risk assumption can be accomplished.

As an independent agency, Tri-Town Insurance takes advantage of the competitive rates among the best insurance providers in the nation, obtaining the most economical premiums for clients. The unique characteristics of the Tri-Town Agency are exemplified by the company vision. It plans to be in the insurance business providing long-term service and solutions for people and commerce forever – not just for the short term – offering security and care for the whole life. So when someone is confronted by the “slings and arrows of outrageous fortune,” Tri-Town will be there as experts and friends, a partner in life. The corporate slogan “We’re Lookin’ Out for You!” is truly what each of Tri-Town’s longtime educated staff does day in and day out.

A Professional Agency with Personal Service
Tri-Town Insurance Agency is a firm of proven professionals and caring, conscientious people, the kind of people you can depend on.

Our primary objectives are:

  • To be honest and fair in all our dealings.
  • To be interested in people and their problems.
  • To treat our client’s needs as if they were our own.
We are committed to a high standard of excellence in all that we do and to establishing a firm relationship of mutual trust and service with each of our clients.